Philips is offering an exciting opportunity for a driven and technically minded graduate to join its world-class team as a Field Service Graduate Intern based in Cape Town. If you hold a National Diploma in Electrical Engineering and are eager to build a career in health technology, this is your chance to gain hands-on experience with one of the most respected names in global healthcare innovation.
About Philips
For more than 130 years, Philips has been at the forefront of technologies that improve people’s lives. As a global health-tech leader headquartered in the Netherlands and operating in over 100 countries, Philips focuses on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring and Connected Care, Sleep and Respiratory Care, and Personal Health. The people who work at Philips share a deep commitment to meaningful innovation — and a belief that every human matters.
The Role
As a Field Service Graduate Intern (CG20), you will be introduced to the practical world of technical field service. Working under the guidance of experienced senior technicians, you will deliver basic technical support — both onsite and remotely — troubleshoot product issues, assist with installations, and carry out routine maintenance. Every task you perform will be grounded in company guidelines and strict safety protocols.
This is a structured learning environment designed to build your technical foundation while exposing you to real customer-facing responsibilities. You will not just be observing — you will be actively contributing from day one.
What You Will Be Doing
- Delivering basic onsite and remote technical support and troubleshooting under supervision, ensuring issues are resolved timeously and in line with safety standards
- Following detailed instructions and standard operating procedures (SOPs) to ensure product compliance and proper functioning
- Accurately documenting all service activities — diagnostics, parts used, and customer interactions — using the company’s Service Management System
- Supporting senior technicians during installations and repairs, providing tools and learning directly from their expertise
- Responding professionally to customer inquiries and escalating complex matters to senior staff where necessary
- Attending training sessions to develop your technical skills and stay current on the latest Philips products and service procedures
Minimum Requirements
- Education: National Diploma in Electrical Engineering or equivalent qualification
- Experience: No prior work experience required — this role is open to fresh graduates
Preferred Skills
- Technical support and troubleshooting
- Documentation and reporting
- Product repair, maintenance, and installation
- Engineering fundamentals
- Understanding of regulatory requirements
Why Join Philips?
Philips is committed to building an inclusive workplace where differences are celebrated and every employee is heard. The company offers a culture built on respect, collaboration, and innovation — giving you the platform to grow into a high-impact career in health technology.
If you are ready to take your first step into the world of field service engineering with a global leader, do not miss this opportunity.
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