---

Job Title: System Analyst IT Support Services (X2)
Department: Application Operations
Business Unit: Maintenance Cluster
Location: Gauteng, South Africa
Reference Number: 50866350SM
Closing Date: 13 March 2025

Job Overview

Eskom is seeking two skilled System Analysts (IT Support Services) to join our Application Operations team. The successful candidates will be responsible for providing application system and user support, ensuring efficient IT operations in alignment with Eskom’s IT service model. If you have a passion for IT support, problem-solving, and system analysis, we encourage you to apply.

Minimum Requirements

Qualification(s):

• National Diploma in Information Technology/Systems (NQF Level 6) with 240 credits

Experience:

• Minimum 3 years of experience in information technology

Skills and Competencies

Behavioral Attributes:

• High level of integrity and ethical standards
• Strong interpersonal skills and ability to work in a diverse environment
• Emotional maturity and ability to handle pressure

Leadership Skills:

• Strong ability to work effectively in a team
• Results-driven and focused on stakeholder management
• Ability to drive short-term actions while keeping long-term objectives in mind
• Capacity to lead and empower teams

Knowledge Areas:

• Solid understanding of IT environments and infrastructure
• Knowledge of fault logging systems and ISO 9001 standards
• Familiarity with ITIL processes and Eskom’s business value chain
• Proficiency in systems development life cycle (SDLC)
• Ability to apply IT solutions to business challenges

Technical Skills:

• Strong verbal and written communication skills
• Effective presentation and analytical problem-solving skills
• Ability to configure applications and operating systems
• Good understanding of Eskom’s IT strategic goals and priorities

Key Responsibilities

• Provide user support for logged incidents and service requests
• Develop and implement IT solutions for system issues
• Conduct system testing and troubleshooting
• Perform system changes and enhancements as needed
• Maintain process documentation and conduct regular reviews

How to Apply

To apply for this position, click here.

For assistance with this advert, please email recruitmentssf@eskom.co.za.

Important Notes

• If you do not receive feedback within 28 days after the closing date, consider your application unsuccessful.
• Eskom is committed to employment equity, diversity, and inclusion. Preference may be given to candidates from underrepresented groups.
• Candidates with disabilities are encouraged to apply.
• Eskom reserves the right not to make an appointment for these positions.

Join Eskom and help shape the future of IT in South Africa!

APPLY HERE