Job Title: Electronic Repair Technician
Location: Linbro Park, Gauteng, South Africa
Employment Type: Full-Time
Industry: Sustainable Technology

About the Role:
Rubicon is seeking a dedicated and detail-oriented Electronic Repair Technician to join our dynamic team in Linbro Park, Gauteng. This position plays a critical role in ensuring customer satisfaction by providing expert-level equipment repairs and technical support. You will work alongside senior technicians and support engineers, handling day-to-day technical inquiries and customer repair tickets. Our goal is to deliver exceptional after-sales service and maintain the highest technical standards.

If you are passionate about electronics, enjoy problem-solving, and are eager to contribute to a sustainable future, we want to hear from you!

Key Responsibilities:

Technical Support:

• Respond promptly to customer technical support requests through email, phone, and other communication platforms (e.g., instant messaging).
• Provide professional and effective technical assistance to customers, ensuring a high level of service delivery.

Equipment Repair:

• Diagnose faults and repair renewable energy and electronic equipment down to the component level.
• Restore equipment to factory standards using advanced diagnostic and repair techniques.
• Document all repair processes and outcomes using job management systems.
• Ensure timely resolution and closure of all assigned repair tickets.

Team Collaboration:

• Work closely with technical support staff across the country to share knowledge and improve processes.
• Collaborate with other departments, including Research and Development (R&D), to support product development.
• Participate in regular team meetings to address technical challenges and share best practices.
• Assist in identifying and documenting recurring issues for continuous improvement.

General Technical Support:

• Attend regular training sessions locally and at supplier facilities to stay updated on the latest technology and repair techniques.
• Provide support across various functions as required, including assisting with sales-related tasks and handling customer inquiries.
• Adapt to new working methods and technologies as directed by the company.

Required Qualifications & Skills:

• NQF5 Electronics qualification (National Diploma or equivalent).
• Proven experience in component-level repair of electronic equipment (experience in power electronics is a plus).
• Expertise in repairing both through-hole and surface-mount (SMT) devices.
• Proficient in using tools and equipment such as oscilloscopes, solder rework stations, multimeters, EEPROM programmers, and PC software for firmware updates.
• Excellent PCB soldering and de-soldering skills.
• Highly computer literate with proficiency in Microsoft Office and a strong understanding of operating systems.
• Valid driver’s license and own vehicle.

Beneficial Qualifications & Experience:

• Electronic repair technician certification(s).
• Electrical qualification and/or a relevant diploma in renewable energy.
• Previous experience in:
  • Renewable energy or solar PV systems.
  • Technical support or electronic equipment repair.

What We Offer:

• Competitive compensation and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Training and exposure to cutting-edge renewable energy technologies.

Join Rubicon and be part of a team that is driving innovation and sustainability in the technology sector. If you have the skills and passion for electronic repair and technical support, we encourage you to apply.

APPLY HERE