Company: Giesecke+Devrient
Location: Johannesburg, Gauteng
Job Type: Full-time, Permanent

About Us

Giesecke+Devrient (G+D) is a global leader in SecurityTech, providing innovative solutions in Digital Security, Financial Platforms, and Currency Technology. With over 170 years of expertise, we are committed to ensuring security and efficiency in the digital age. Our team consists of over 14,000 employees across 40 countries, working together to build trust and confidence in financial transactions worldwide.

We are currently seeking a dedicated and skilled Information Technology Administrator to join our team in Johannesburg, Gauteng. If you are passionate about IT infrastructure, troubleshooting, and supporting digital security solutions, we encourage you to apply!

Job Summary

The Information Technology Administrator is responsible for maintaining and supporting G+D’s IT infrastructure. This role ensures smooth operations by troubleshooting technical issues, managing user accounts, and assisting with IT projects, security policies, and asset management.

Key Responsibilities

• Manage user accounts, including creation, modification, and deletion, ensuring compliance with company policies.
• Troubleshoot network connectivity issues across wired and wireless connections, routers, switches, and firewalls.
• Develop and maintain training materials for employees, ensuring adherence to IT best practices.
• Assist in system upgrades, migrations, and deployments by planning, testing, and implementing IT solutions.
• Maintain an up-to-date inventory of IT assets, including hardware, software licenses, and peripherals.
• Ensure compliance with IT policies, security protocols, and regulatory standards to safeguard company data.
• Provide technical support to users through phone, email, and remote assistance tools.
• Collaborate with IT team members to enhance operational efficiency and implement new technology solutions.
• Document IT procedures, troubleshooting steps, and solutions to create a knowledge base for future reference.

Qualifications & Skills

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Certifications: CompTIA A+, Network+, ITIL, MCSE (preferred).
• Technical Skills:
  • Experience troubleshooting computer hardware and software issues.
  • Knowledge of Windows Server 2022, Windows 11, and Linux.
  • Understanding of VMware, networking fundamentals (TCP/IP, DNS, DHCP), and cybersecurity principles.
  • Familiarity with Microsoft Office Suite and other commonly used software applications.
  • Ability to configure and set up computer systems, printers, and peripherals.

Experience & Attributes

• Prior experience in technical support or IT administration roles.
• Strong problem-solving skills with a proactive approach.
• Excellent communication skills in English (written and verbal).
• High attention to detail and accuracy.
• Ability to work independently as well as within a team.
• Strong integrity, professionalism, and adherence to organizational values.
• Capability to handle pressure and multitask effectively.

Why Join Us?

• Be part of a globally recognized SecurityTech leader.
• Work in a dynamic and innovative environment.
• Opportunity for professional growth and continuous learning.
• Competitive salary and benefits package.
• Inclusive and diverse workplace culture.

Application Process

APPLY HERE

Join Giesecke+Devrient today and contribute to shaping the future of digital security!

Giesecke+Devrient is an equal-opportunity employer. We promote diversity, inclusion, and a discrimination-free work environment.