Are you a recently qualified IT professional looking to launch your career in a hands-on technical environment? We are looking for a motivated IT Graduate to join our desktop support team and gain real-world experience working alongside skilled engineers in a dynamic, people-focused organisation.

This is an exceptional opportunity for someone who has recently completed an IT qualification or foundational certifications such as CompTIA A+, CompTIA Network+ (N+), or an equivalent IT fundamentals programme. You do not need years of experience — we will provide full on-the-job training, mentorship, and the support you need to grow.

What You Will Be Doing

You will assist with a range of day-to-day IT support tasks across hardware, software, and basic networking. Key responsibilities include:

Hardware Support — Installing components in laptops including RAM, hard drives, and SSDs. Setting up and configuring printers and scanners for end users.

Networking — Configuring device network connectivity, including connecting laptops and printers to office networks. Identifying and resolving common connectivity issues for laptops and mobile devices.

Software Support — Installing and configuring software applications such as Microsoft Outlook on laptops and tablets. Installing and setting up operating systems, including Windows 11.

Troubleshooting — Performing basic hardware and network diagnostics. Resolving common end-user issues such as malfunctioning cameras or microphones used for Microsoft Teams meetings.

You will report directly to the Desktop Engineer or Assistant Desktop Engineer and work closely with a supportive technical team committed to helping you succeed.

Who We Are Looking For

• A recently completed IT qualification or certification (CompTIA A+, CompTIA N+, or equivalent)
• A genuine eagerness to learn and build practical IT skills
• Strong problem-solving ability and attention to detail
• A professional, customer-friendly approach when assisting staff with technical issues

No prior work experience is required — your attitude, curiosity, and willingness to learn matter most.

What We Offer

• Full on-the-job training and mentoring from experienced professionals
• 12-month fixed term contract
• Exposure to real-world IT systems and enterprise support environments
• Structured opportunity to build core technical competencies and grow your career
• A collaborative and supportive team culture

If you are ready to take your first step into the IT industry and put your qualifications to work in a practical, professional setting, we want to hear from you.

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