IT Site Technician (Contract Role)
Location: Roodepoort, Johannesburg, South Africa
Division: BTS Business Technology Services
Contract Type: Fixed-Term Contract

Are you passionate about technology and delivering exceptional support services? Abbott, a global healthcare leader, is looking for a dedicated IT Site Technician to join our Johannesburg team on a contract basis. In this critical role, you’ll be the go-to person for end-user technical support, helping ensure our people and systems run smoothly every day.

About the Role:
As the IT Site Technician, you will provide both on-site and remote support for employees and management, resolving a wide range of technical issues. You’ll handle everything from setting up mobile devices and computing equipment to troubleshooting network connections and maintaining IT assets. Your work will directly support the efficiency of our teams and ensure compliance with internal and external standards.

Key Responsibilities:

Deliver effective technical support to end users, both remotely and on-site.

Manage and resolve user incidents and requests routed through our Global Service Desk.

Support daily IT operations, including PC configurations, VPN access, peripherals, LAN connectivity, and mobile device support.

Coordinate the setup of IT equipment for new employees, ensuring a seamless start on day one.

Maintain IT infrastructure and equipment, ensuring security and compliance with ISO, FDA, SOX, and other regulatory standards.

Troubleshoot and repair hardware following manufacturer guidelines.

Maintain up-to-date hardware and software inventory records.

Collaborate with vendors for site-specific services, hardware, and software support.

Fulfill documentation requirements and manage IT assets and supplies.

Take ownership of projects such as large rollouts or upgrades as needed.

Requirements:

National Diploma or Bachelor’s Degree in IT or a related field.

Proven experience providing end-user technical support in a corporate environment.

Hands-on experience with technologies such as Windows OS, Active Directory, SCCM, antivirus solutions, and network technologies.

Solid understanding of mobile device management and security best practices.

Familiarity with compliance standards like SOX and ITIL frameworks.

Ability to work independently, manage multiple priorities, and resolve support issues proactively.

Excellent communication and customer service skills.

Willingness to work flexible hours and occasionally travel to local sites.

Ability to coordinate and supervise team members during large deployments.

What We Offer:
At Abbott, we believe in supporting our employees to live healthier, fuller lives. As part of our team, you’ll have the chance to work in an inclusive environment where diversity is valued and sustainability is a priority. This contract role is a great opportunity to contribute to a global leader while gaining valuable experience and growing your career.

Join Us:
We’re looking for someone with a proactive mindset, strong technical skills, and a passion for helping people solve problems. If you’re ready to bring your expertise to a dynamic team and make an impact, apply today!

How to Apply:
Click the Apply Now button to submit your application.

Abbott is an equal opportunity employer. We are committed to diversity and inclusion and encourage applications from all qualified individuals, including women, minorities, individuals with disabilities, and protected veterans.

APPLY HERE