Location: Midrand, Gauteng, South Africa
Company: Siemens Healthineers
Job ID: 473439
Contract Type: Fixed Term (Y.E.S. Program)
Job Level: Recent College Graduate

Siemens Healthineers invites applications from passionate and driven recent graduates for the position of Customer Service Engineer Trainee, based in Midrand, Gauteng. This opportunity forms part of our Youth Employment Service (Y.E.S.) Program and offers an exciting path into the healthcare technology industry.

As a global leader in medical technology, Siemens Healthineers is dedicated to pioneering advancements in diagnostics, imaging, laboratory services, and digital health. With a strong international presence and 68,000 employees across more than 70 countries, we are committed to transforming healthcare delivery for better patient outcomes.

This program is aimed at individuals who are motivated to grow, learn, and contribute meaningfully within a dynamic and forward-thinking organization. As a Customer Service Engineer Trainee, you will play a crucial role in supporting our service operations and helping to ensure customer satisfaction through technical excellence.

Key Responsibilities:
Under supervision, the trainee will be expected to:

• Perform a variety of technical tasks including installation, commissioning, maintenance, and evaluation of customer equipment and systems.
• Provide remote and onsite support to customers and escalate issues to 2nd and 3rd level support as needed.
• Participate in the improvement of internal tools, equipment, processes, and documentation.
• Assist in project-related tasks such as estimation, planning, and review of technical activities.
• Support the development of service offerings and assist with subcontractor management and monitoring.
• Ensure all service processes are followed to achieve operational efficiency.
• Participate in technical and product training, including self-study and on-the-job learning.
• Carry out any reasonable duties expected from a Customer Service Engineer.
• Support will primarily be focused on the Cape Town/Port Elizabeth region but may extend to other regions as required.

Minimum Qualifications and Requirements:

• National Diploma in Electronics, Mechatronics, Electrical Engineering, or Clinical Engineering.
• Valid South African driver’s license is mandatory.
• Having a personal vehicle is an advantage.
• Willingness to work overtime during the week, on weekends, and on public holidays.
• Strong communication skills and an analytical mindset.
• Demonstrated high performance and commitment to continuous learning.
• Must be a South African citizen.
• Preference will be given to candidates from designated diversity groups as part of the Y.E.S. Program requirements.

What We Offer:

• A supportive and structured learning environment.
• Exposure to cutting-edge medical technologies and real-world customer service operations.
• Opportunities to develop both technical and soft skills.
• Involvement in meaningful work that contributes to the future of healthcare in South Africa.

About Siemens Healthineers:
We are a world-renowned innovator in the healthcare sector. Every day, millions of patients benefit from our products and services. We embrace a culture that welcomes different perspectives, encourages open dialogue, and supports professional development. At Siemens Healthineers, change is not only expected—it is embraced. We are looking for individuals who are ready to take on challenges, test new ideas, and drive innovation in healthcare.

If you are ready to start your career journey with a global industry leader and make a positive impact in the healthcare sector, this is the opportunity for you.

Apply now to be part of a team that is shaping the future of healthcare.

APPLY HERE