Closing Date: 12 August 2025
Location: Polokwane, Limpopo
Type: Internship (Entry-Level)

Rosebank College, an educational brand of The Independent Institute of Education and a member of the ADvTECH Group, is inviting applications for an ICT Intern position based at its Polokwane Campus. This opportunity is ideal for a recent graduate looking to gain hands-on experience in desktop support, software and hardware installations, and general IT service delivery in a higher education environment.

About Us
Founded in 1909, Rosebank College has grown into a national institution with over 30,000 students and campuses across South Africa. As part of Africa’s leading private education provider, the ADvTECH Group, we are committed to academic excellence and student success. We are looking for motivated individuals who share our passion for education and innovation.

Job Purpose
The primary responsibility of the ICT Intern is to provide desktop support by assisting with hardware and software installations, troubleshooting IT issues, and learning from experienced professionals. This role is designed to support operational IT functions while promoting continuous learning and development.

Minimum Qualifications
Certificate or Diploma in Information Technology

Ideal Qualifications
Bachelor’s Degree in Information Technology

Legal Requirements
A clean criminal record

Required Knowledge and Skills
Knowledge of standard operating systems
Understanding of IT policies and procedures
Familiarity with the ADvTECH Group IT framework
Basic troubleshooting and problem-solving skills
Effective communication across various levels of staff and management
Ability to work well under pressure and manage time effectively

Key Responsibilities

Level 1 Desktop Support
Assist with gathering user system information and identifying IT issues
Troubleshoot problems using internal knowledge management tools
Support users in resolving software and system errors

Software Installations
Verify system requirements before installation
Install, configure, and update software as per organizational guidelines
Ensure programs are accessible and functioning correctly for end users

Hardware Installations
Install and configure hardware according to company SOPs
Assist with driver updates and device compatibility checks

Continuous Professional Development
Engage in active learning under the supervision of First and Second Line Managers
Develop problem-solving and technical support skills through practical application

Key Competencies
Customer service orientation
Adaptability and ability to work in a team
Attention to detail
Deadline-driven
Knowledge of the South African higher education system

Employment Equity
Rosebank College is an equal opportunity employer. Preference will be given to Employment Equity candidates and South African citizens in accordance with our transformation objectives.

If you are passionate about IT, eager to learn, and committed to excellence, we encourage you to apply and become part of a growing institution that shapes futures.

Application Deadline: 12 August 2025
Location: Rosebank College, Polokwane Campus

Submit your CV today and start your journey with Rosebank College.

APPLY HERE