Join Eduvos as a Workplace IT Technician

Eduvos is hiring a Workplace IT Technician at our Mbombela campus. Provide first and second-level IT support, manage hardware and software, and ensure smooth campus technology operations. Join a dynamic team with growth opportunities and a hybrid work model.

May 24, 2025

(Mbombela Campus)
Reference Number: EDU250522-14
Closing Date: 27 May 2025
Location: Mbombela, Mpumalanga, South Africa
Job Type: Permanent | Department: Information Technology

Eduvos is seeking a skilled and motivated Workplace IT Technician to join our Mbombela campus. If you’re passionate about IT support and looking for an exciting role where innovation and continuous development are encouraged, we invite you to apply.

Purpose of the Role:

The Workplace IT Technician will provide first and second-level IT support to students and staff, ensuring efficient operation of hardware, software, mobile, telecommunication, and classroom technology. You will play a key role in maintaining a reliable and secure IT environment, supporting our mission of academic excellence.

Minimum Requirements:

Tertiary IT qualification at NQF level 6 (National Diploma or Advanced Certificate)
A+ and N+ certifications
ITIL Foundation certification (highly desirable)
Project Management certification (advantageous)

Key Responsibilities:

Technical Support

Deliver 1st level technical support for desktops, laptops, servers (basic), and mobile devices, including MAC platforms
Install, configure, and maintain standard and non-standard hardware and software

Incident Management

Log, track, and resolve incidents via the IT Service Management system
Handle multiple cases efficiently, ensuring adherence to SLAs

Workplace Support

Support IT projects such as new hardware/software roll-outs
Provide basic user training and manage outsourced service partners
Assist with campus office moves and manage Active Directory accounts
Ensure mobile device security and encryption compliance

Core Competencies:

Functional

Strong technical knowledge of PC and network support
Excellent troubleshooting, problem-solving, and service delivery skills
Familiarity with ITIL practices for incident and request management

Behavioural

Proactive and responsible with excellent communication abilities
Strong planning, time management, and attention to detail
Emotionally resilient with a calm, systematic approach

Employee Benefits:

Competitive, market-related salary with performance-based incentives
Hybrid work model: 2 days in-office, 3 days remote
Access to digital learning and professional development opportunities
Subsidised academic studies for employees and dependents after tenure
Collaborative, innovative, and supportive working environment

APPLY HERE

chaka malema