Are you a tech-savvy problem-solver ready to kickstart your career in IT? Belgotex, Africa’s premier carpet and artificial grass manufacturer, is offering an exceptional internship opportunity for a motivated individual to join our IT Help Desk Support team.

Who We Are

Belgotex isn’t just a flooring company—we’re innovators who combine cutting-edge technology with sustainable practices to deliver world-class soft flooring solutions across Africa and beyond. From high-quality broadloom and modular carpets to luxury vinyls and artificial grass, we design and manufacture products that transform spaces while treading softly on our planet.

Our values drive everything we do: we’re Better Together, fostering collaboration and teamwork; we Tread Softly, leading the industry in sustainability; we maintain Deep Focus on specialized solutions; we embrace Curiosity to push boundaries; and we have the Courage to ask big questions and challenge ourselves daily.

The Opportunity

As an IT Help Desk Support Intern, you’ll be the frontline hero keeping our team connected and productive. This hands-on role offers invaluable experience in a dynamic corporate IT environment where you’ll develop technical expertise while delivering exceptional customer service.

What You’ll Do

Your days will be varied and engaging. You’ll provide first-line technical support through phone, email, and ticketing systems, troubleshooting everything from password resets to complex software issues. You’ll get hands-on experience installing and configuring hardware including desktops, laptops, printers, and mobile devices. You’ll also manage user accounts, set permissions, and ensure security protocols are followed.

Documentation is key—you’ll log incidents accurately and contribute to our knowledge base, helping improve our service delivery. Most importantly, you’ll be the friendly, professional face of IT, turning frustrated users into satisfied customers while identifying opportunities to enhance our systems and processes.

What We’re Looking For

You’ll need your Grade 12/Matric certificate with mathematics or literacy, plus a relevant IT diploma or Bachelor’s degree (or currently studying toward one). While we value formal education, we’re equally interested in your practical abilities and attitude.

We need someone with basic Windows and Microsoft 365 knowledge, familiarity with hardware troubleshooting, and fundamental networking concepts. Experience with ticketing systems is advantageous but not essential—we’re more interested in your problem-solving abilities, excellent communication skills, and genuine desire to help others.

Above all, we want someone who’s hungry to learn, adaptable to new technologies, and able to juggle multiple priorities while maintaining professionalism and a customer-focused approach.

Why Belgotex?

This internship offers more than just technical training—it’s your gateway to joining a team of exceptional professionals who value diversity, continuous learning, and excellence. You’ll work in an environment that encourages initiative, supports your development, and provides real opportunities for growth.

Ready to take the first step in an exciting IT career? Join Belgotex and discover what it means to be part of something exceptional.

Apply now and start your journey with Africa’s flooring leader.

APPLY HERE