Alfa Laval Africa | Johannesburg, South Africa | Full-Time Internship
Application Deadline: November 30, 2025
Launch Your Career with a Global Leader in Sustainable Innovation
Are you ready to kickstart your career with a company that’s making a real difference? Alfa Laval Africa is seeking a motivated and ambitious Service Operations Coordinator Trainee to join our dynamic team in Johannesburg. This is more than just an internship—it’s your gateway to a rewarding career in one of the world’s most innovative and sustainability-focused engineering companies.
About Alfa Laval
For over 140 years, Alfa Laval has been at the forefront of engineering excellence, providing world-class solutions in heat transfer, separation, and fluid handling. Our work touches critical industries including energy, environmental sustainability, food production, and marine operations. Every day, our global team pioneers technologies that make water cleaner, energy more efficient, and food production more sustainable. When you join Alfa Laval, you’re not just starting a job—you’re contributing to a more resourceful and less wasteful world.
Your Role
As a Service Operations Coordinator Trainee, you’ll be the vital link between our customers, field service engineers, and internal teams. This hands-on position offers exceptional learning opportunities and real responsibility from day one. You’ll be planning service center activities, coordinating field operations, and ensuring our customers receive the outstanding service they expect from Alfa Laval.
Key Responsibilities Include:
- Customer Excellence: Create exceptional customer experiences by coordinating service activities and maintaining strong stakeholder relationships
- Operational Planning: Manage daily work schedules for field service engineers, optimizing resources and balancing workloads according to expertise and priority
- Quality Management: Oversee quality control processes, warranty claims, and technical reporting to maintain our high standards
- Logistics Coordination: Support warehouse operations, tool management, and certification tracking to ensure seamless service delivery
- Continuous Improvement: Contribute to improvement initiatives and help drive operational efficiency across the service center
What We’re Looking For
We want someone who’s eager to learn, passionate about customer service, and ready to thrive in a multicultural, fast-paced environment. The ideal candidate will be:
- A self-starter with strong organizational skills and attention to detail
- Customer-focused with excellent communication abilities
- Capable of multitasking and working effectively under pressure
- A team player who also works well independently
- Goal-oriented with a dynamic and persistent approach to problem-solving
Required Qualifications:
- Diploma or Degree in Industrial Engineering
- Strong English communication skills (spoken and written)
- Proficiency in Microsoft Office, particularly Excel
- Ability to prepare high-quality technical reports
Why Choose Alfa Laval?
This isn’t just another internship—it’s a career-launching opportunity. You’ll gain invaluable experience working alongside global leaders, expand your international network, and develop skills that will serve you throughout your career. Our open and supportive culture encourages innovation, values diversity, and gives you the freedom to pursue ideas that make a difference.
We offer a collaborative environment where your contributions matter, comprehensive learning opportunities, and clear pathways for career advancement within our global organization.
Ready to Make an Impact?
Join a company where your work contributes to solving some of the world’s most pressing challenges. At Alfa Laval, we’re not just building careers—we’re building a sustainable future.
Apply now and take the first step toward an exciting career in engineering excellence.
Alfa Laval is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Johannesburg, South Africa
Reports to: Service Operations Manager
Job Reference: JR0040750
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